Privacy Policy
Last updated: December 2024
1. Introduction
PrintStitch ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services.
2. Information We Collect
We collect information that you provide directly to us, including:
- Name, email address, phone number, and shipping address
- Payment information (processed securely through third-party payment processors)
- Design files and artwork you submit for production
- Order history and preferences
- Communications with our customer service team
3. How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders
- Communicate with you about your orders and services
- Improve our products and services
- Send you marketing communications (with your consent)
- Respond to your inquiries and provide customer support
- Detect and prevent fraud
4. Information Sharing
We do not sell or rent your personal information to third parties. We may share your information with:
- Service providers who assist in our operations (shipping, payment processing, etc.)
- Law enforcement when required by law
- Business partners with your explicit consent
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.
6. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track activity on our website and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
7. Your Rights
You have the right to:
- Access, update, or delete your personal information
- Opt-out of marketing communications
- Request a copy of your data
- Object to processing of your personal information
- Request restriction of processing your personal information
8. Children's Privacy
Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these other sites. We encourage you to read their privacy policies.
10. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
11. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Email: info@printstitch.net
Location: Indianapolis, IN
By using PrintStitch services, you acknowledge that you have read and understood this Privacy Policy.